Category Archives: Chatbots

A new Isotoma Whitepaper: Chatbots

Over the last six months we’ve had a lot of interest from customers in the emerging area of chatbots, particularly ones using Facebook Messenger as a platform.

While bots have been around, in some form or other, for a very long time the Facebook Messenger platform has catapulted them into prominence. ¬†Access to one billion of the world’s consumers is a tempting prospect for many businesses.

We’ve reviewed the ecosystem that is emerging around chatbots and provide a guide to some of the factors you should consider if you are thinking about building and deploying chatbots, in our new whitepaper.

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The contents include

  • The history of chat interfaces
  • What conversational interfaces can do, and why
  • Natural Language Processing
  • Features provided by chatbot platforms
  • An in-depth review of eight of the top chatbot platforms
  • Recommendations for next steps, and a look to the future

Please, download the whitepaper, and let us know what you think.